MAINTENANCE SERVICES

Your comfort is our priority

At Portico, we're committed to providing timely, reliable maintenance service to help keep your home in great condition.

How to Request Maintenance

For routine maintenance, simply submit a request through your Resident Portal or call our Direct Maintenance Line. Both options are available for reporting maintenance needs, and our team will coordinate the next steps.

Our Service Commitment

We strive to complete routine maintenance requests within 48 hours, Monday through Friday, whenever possible. Some repairs may require additional time due to parts availability, the nature of the repair, or other circumstances. If additional time is needed, we'll work to keep you informed of the progress.

Emergency Maintenance — Available 24/7

For urgent maintenance issues requiring immediate attention, please call our Direct Maintenance Line. Emergency requests are accepted 24 hours a day, seven days a week.

We're here to make caring for your home as convenient and stress-free as possible.